
Our relationship to chatbots (with Claire Boine)
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What makes an attachment to AI meaningfully different from an attachment to a human, animal, or fictional character? If chatbot relationships are built around validation and adaptation, can they ever provide the friction and otherness that make human relationships opportunities for growth? Does a relationship need reciprocity to be genuine, or can an asymmetrical relationship still be deeply valuable? How would the possibility of AI sentience change the moral status of human relationships with artificial companions? When a company controls the personality of something a user loves, how much power does that company gain over the user? Why might emotional attachment create an internality that ordinary consumer protections are poorly equipped to handle? Can a freemium business model ever be compatible with healthy AI companionship when emotional dependency itself drives engagement? Where is the line between comforting validation and reinforcing distorted beliefs or harmful emotional patterns? How should an AI distinguish between respecting someone's subjective experience and helping them question a potentially false interpretation of reality? If people increasingly turn to systems optimized around their own preferences, what forms of compromise, disagreement, and personal growth might they lose?
Claire is an Assistant Professor in Technology Law and AI Governance at the European University Institute School of Transnational Governance and a Visiting Research Associate at the Cordell Institute of the Washington University School of Law.
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