Nova Scotia Power's New CEO: Rebuilding Trust After Cyberattack

0:00Nova Scotia Power's new CEO Vivek Sud just dropped word that the utility nailed some major recovery goals after last year's brutal cyber attack. He's shifting focus to rebuilding customer trust, starting with reconnecting every single smart meter across the province. That March hack killed communications, forcing the company to guess power usage and sparking complaints over sky high bills. Customers got hit hard with those estimates, but Sud admits trust ain't handed out. Things got to be earned through fixes like correcting the inflated. Charges. They've already scrubbed all social insurance numbers from their systems to honor a place to Canada's privacy commissioner and, with a rate hike. Ruling due in under a month, the real test of recovery is just heating up. From your city, powered by AI, this is Canada News Today. I'm Corey with the story.