New Insights & Benchmarks for Customer Experience
About this episode
This week's show is entitled, "New Insights & Benchmarks for Customer Experience" and my guest is Alan Gonsenhauser, Principal & Founder at Demand Revenue.
Tune in to hear more about prioritizing the customer experience and learn:
- the difference between the infinite loop of prospect experience and lead management
- the risk of aggressive over-marketing
- how to utilize NPS to energize your organization
- how CMOs can avoid common pitfalls through innovation
Listen in now for this and MORE, watch the video or read the transcript on the Heinz Marketing blog starting Mon. 5/16/22 (search Gonsenhauser).
I interview the best and brightest minds in sales and Marketing. If you would like to be a guest on Sales Pipeline Radio send an email to [email protected]. For sponsorship opportunities, contact [email protected]
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