Mother Lost $10K in Defective Home Renovations

0:00In Adelaide, it's March 21st, and here's what is going on. A single mother in Derby, Western Australia, is out more than $10,000 after hiring a local builder for home renovations that turned out. Defective. Sam Hall paid Stephen Keenan over $13,000 in 2023 to fix up her laundry and spare bathroom. The State Administrative Tribunal ruled the work faulty, ordering Keenan to repay nearly $10,000 by January 10th, 2025. Plus, daily interest. Problems showed up fast, with grout failing within weeks, poor drainage, foul smells, and incorrect waterproofing using the wrong materials. Hall reported it to the Building Commissioner, leading to the Tribunal case where Keenan offered no defense. Even after a magistrate's court upheld the debt, she hasn't seen a dime. The ordeal has hit Hall hard as a separated mom on one income. Without a working shower, she and her teen son used a backyard hose before abandoning the house, leaving it empty for two years during a housing.

1:03Shortage. She's lost rental income and had to scrap plans to move to broom for her son's schooling. Efforts to collect continue, but Hall can't locate Keenan to serve papers, stalling and arrest warrant. Building and energy notes, 256 disputes, and regional Western Australia, since 2024, including 14 in the Kimberly. Master Builder's WA stresses the need for professional standards to protect consumers and meet housing demands, pushing to weed out unreliable. Operators in remote areas.