
More Patients, Same Pharmacists: Preparing Independent Pharmacy for the Next Era of MTM | Outcomes: Insights Beyond the Counter
About this episode
As MTM evolves and pharmacies prepare for increased demand, what does success look like from both the technology side and the pharmacy operations side? Ross brings the perspective of innovation, workflow transformation, and MTM Intelligence. Jon brings the perspective of an independent pharmacy owner and operator who understands the realities of staffing shortages, prescription volume, patient expectations, and limited resources. The result is a conversation that feels less like a product discussion and more like an industry discussion about helping independent pharmacies thrive.
Guests: Jon Grice and Ross Frei
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