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Mirroring for Rapport: The Conversation Technique That Builds Instant Trust and Gets People to Open Up

PRODUCTIVITY

About this episode

We're breaking down verbal and behavioral mirroring, what mirroring is, the science that proves mirroring works, and three ways to use mirroring in your next conversation, whether that's a negotiation at work, a difficult conversation at home, or any moment where the other person needs to feel genuinely heard before they'll let you in.

STUDY CITATIONS

  • Maddux, W.W., Mullen, E., & Galinsky, A.D. (2008). Chameleons Bake Bigger Pies and Take Bigger Pieces: Strategic Behavioral Mimicry Facilitates Negotiation Outcomes. Journal of Experimental Social Psychology, 44(2), 461–468. 
  • Van Baaren, R.B., Holland, R.W., Steenaert, B., & van Knippenberg, A. (2003). Mimicry for Money: Behavioral Consequences of Imitation. Journal of Experimental 


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Mirroring for Rapport: The Conversation Technique That Builds Instant Trust and Gets People to Open Up

PRODUCTIVITY

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