Making Sense of the GP Survery Results 2023

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The current abundance of click bait headlines about the “best” and “worst” GP Practices can only mean one thing… Its annual GP Survey results time!

https://www.dailymail.co.uk/health/article-12318979/Worst-rated-GP-practices-England-ranked-Shock-NHS-analysis-reveals-just-one-10-patients-happy-surgeries-use-table-fares.html 

In this episode we explore:

00:00 Welcome and introductions
02:10 GP Survey methodology and purpose
08:48 GP Survey results 2023
10:18 PCN Dashboard
13:20 Survey Analysis Tool walkthrough & national trends
32:14 Positives and negatives of the GP Survey
45:16 Thought sand opinions from Andy & Gandhi

Understanding the GP survey:

https://www.england.nhs.uk/statistics/statistical-work-areas/gp-patient-survey/ 

GP Survey FAQs:

https://gp-patient.co.uk/FAQ 

• Conducted independently by IPSOS
• Purpose of the survey?
• “We run the GP Patient Survey every year to track change over time and monitor the quality of services. The survey will help the NHS to improve GP practices and other local NHS services, so they better meet your needs.”

Where to find detailed information about methodology? Delving into the Technical Annexe:

• Weighted data…
• Confidence intervals? P43 - Are broad and can overlap for results with low numbers of responses such as specific questions at practice level data.
• https://gp-patient.co.uk/Downloads/2023/GPPS_2023_Technical_Annex_PUBLIC.pdf 

Results: 

https://www.gp-patient.co.uk/ 

• Infographic

https://gp-patient.co.uk/downloads/2023/GPPS_2023_National_Infographic_PUBLIC.pdf 

• PCN Dashboard

https://gp-patient.co.uk/pcn-dashboard 

Using the analysis tool

• Comparative results and results over time - example looking at national data
• Comparing with neighbours or other practices

Positives

• Low sample size means only indicative at practice level and difficult to compare one practice to another
• Unfair to compare some practices with others... Comparing apples to oranges.
• Practices in difficult areas, where it is harder to recruit for example and where here are generally lower levels of life satisfaction, shouldn't be compared to more affluent areas with less challenges and practices who report higher levels of general well being.... I've often though there should be a set of control questions about general life satisfaction to help control for these sorts of differences.
  • 👉🏻Social deprivation is complex
  • 👉🏻The patients calling in socially deprived areas are complex and will have be wanting “to see a GP” as if that’s the cure. People in alffluent areas will have probably done a load of research first
  • 👉🏻the shortage in clinical staff is much more markedly felt in socially deprived areas
  • 👉🏻I imagine the CQC are going to look at these survey results and select these practices for a CQC

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