Listening Tours to Transform Your Team with Hillary Miller
About this episode
Hillary shares the logic behind “listening tours” and why she intentionally separates her identity from her profession. Leading a team is an art that Hillary has humbly mastered, and you’ll discover it has a lot less to do with what you say and creating the “perfect” plan.
Tangible Takeaways:
- As a leader, you don’t have to be all-knowing- others know you’re not! Embrace a posture of learning instead.
- Strive to be on the right side versus the popular side. This may require making tough decisions that many don’t have the courage to make.
- No response, is still a response.
- “As a leader, you’re not there to manage people. You manage things and
- systems and processes in order to lead and guide people to create more leaders”
- When leading a new team, conduct “listening tours” before implementing your plans. Truly listen, and you may find you saved yourself from potential disasters and in the end strengthened the team.
- Set the rules of the team right away. What are the non-negotiables? What are the negotiables? Let this be a collaborative endeavor.
About Hillary:
With more than 15 years as a learning leader, Hillary brings a successful track record of executive leadership and strategy in the areas of professional development, training and onboarding, continuing education, and quality. She has previously excelled in roles in public education as well as for-profit and not-for-profit healthcare companies – in both the clinical and revenue cycle settings.
Hillary currently serves as Vice President, Chief Learning Officer for Penn State Health. Hillary has held leadership positions at OhioHealth, Medical University of South Carolina, HCA Healthcare, and Parallon. She began her education career as a special education teacher with a focus in multi-handicap, learning disabilities, and reading intervention.
Connect with Hillary:
LinkedIn: https://www.linkedin.com/in/hillary-m-75997336/
About me:
Karen Laos is a keynote speaker and leadership coach equipping women to stand out with unshakable confidence. She specializes in communication: executive presence and compelling messages. Karen champions female business leaders to own their value and find their voice so they can be seen and heard. She also works with teams to create cultures of trust and function at their best.
Karen has coached leaders at Facebook, Google, Netflix, Uber, Sephora, Sony, Microsoft, Fidelity, Charles Schwab, Trip Advisor, Bacardi, Levi, and more. Karen’s style is fun, encouraging and results-oriented. She immediately moves past the “fluff” and gets straight to the issue (just ask her clients).
Connect with me:
Website: https://www.karenlaos.com/
Instagram: https://www.instagram.com/karenlaosofficial
Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsulting
LinkedIn: https://www.linkedin.com/in/karenlaos/
Clubhouse: @karenlaos
Episodes also available on YouTube:
https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos
My book “Trust Your Own Voice”: https://karenlaos.com/book/
Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world’s most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator.
Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos
Connect with me:
Website: https://www.karenlaos.com/
Instagram: https://www.instagram.com/karenlaosofficial
Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsulting
LinkedIn: https://www.linkedin.com/in/karenlaos/
Episodes also available on YouTube:
https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos
My book “Trust Your Own Voice”:
Get every episode summarized
Each time Ignite Your Confidence with Karen Laos publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Ignite Your Confidence with Karen Laos
The Power of Possibility: Expanding What You Believe Is Available to You
Ignite Your Confidence with Karen Laos
The Language Shift That Instantly Elevates Your Presence
Ignite Your Confidence with Karen Laos
Self-Trust: The Secret to Commanding Any Room
Ignite Your Confidence with Karen Laos
Why Smart Women Still Shrink in High-Stakes Rooms and How to Stop
Ignite Your Confidence with Karen Laos