About this episode
Companies can design better products by looking at the jobs that customers are struggling to do. Learn how in this video slide deck.
Get every episode summarized
Each time The HBR Channel publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
