
Jackpot Glitch Leaves Players Heartbroken, Lawsuit Brews
About this episode
William Hill and Evoke Casinos glitch causes emotional distress and financial loss for players, with one man suffering a heart attack. The companies apologize and claw back funds, but a group action against Evoke is brewing.
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UK News Today | 2 Min News | The Daily News Now! — Jackpot Glitch Leaves Players Heartbroken, Lawsuit Brews. Machine-transcribed; use the interactive transcript above to jump the player to any line.
On April 2nd, a glitch at William Hill and 888 Casino hit customers hard, crediting fake jackpots up to a million pounds before yanking. Then back, 76-year-old John Riding from Burnley thought he scored 285,000 pounds, only for it to vanish due to a jackpot drop. Pull malfunction owned by evoke. Dozens of players got duped, with some seeing massive sums like 330,000 pounds in their accounts temporarily. A solicitor firm reports around 50 folks reaching out, and the full number affected stays unclear. These falls wins crushed people emotionally. One postman planned to buy a house. Others made big live calls assuming the cash was real. Riding suffered a heart attack just days later, and is still recovering in hospital. The company fixed the issue fast, apologized for the mix-up, and is clawing back the funds per their terms while contacting those hit. They stress it was invalid gameplay credits. These cases show court-sighting with players like a 54-year-old who won 1.7 million pounds
from Bedfred after a similar glitch. Fight now a group action brews against evoke.
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