Jack's Rants - The New Change Management : ITIL Change Control, Organizational Change, and Why Project Managers Suddenly Need Psychology Degrees

Once upon a time, Change Management meant raising an RFC, preparing a rollback plan, and surviving the Change Advisory Board. Today, it also means stakeholder engagement, communication plans, adoption metrics, workshops, and apparently having the emotional intelligence of a licensed therapist

Whether you're a project manager, systems engineer, change manager, or simply someone who's ever heard the phrase "we've always done it this way," this rant will probably feel uncomfortably familiar.

 

Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-the-new-change-management/

00:23 Introduction
01:23 Evolution of Change
02:39 Change Challenges
04:14 Human Factors
06:56 Practical Solutions
10:25 Conclusion