Integrating AI and Human Expertise for Standardized Facilities Management

In this episode of Facility Voices, David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management.

Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike explains why having a "seat at the table" in city leadership is critical for securing funding and support for facilities teams.

The conversation also explores AI’s growing role in facilities management, from predictive maintenance to budget forecasting. Mike and David break down common misconceptions about AI, emphasizing how it enhances operations without replacing skilled teams.

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Mike Hollingsworth has 20+ years of Facilities Management experience in government and hospitality. As Facilities & Fleet Manager for the City of Chandler, he leads a team of 59 overseeing 61 buildings (1.1 million sq. ft.), 816 vehicles, and 400 equipment assets. His expertise includes Building Facilities Management, Budgeting, Construction, Vendor Management, and Safety/Compliance. Committed to efficiency and fiscal responsibility, he ensures clean, safe operations. Mike is a member of the Arizona Governments Facility Alliance and IFMA Phoenix Chapter.

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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.