Implementing Tactical Empathy with Chris Voss and Steve Shull
About this episode
This week Avery is joined by two very special guests, Chris Voss and Steve Shull! They give us some advice on seeking out emotionally intelligent agents, and how to find coachable agents. They also talk about learning how to brace people for bad news, getting your life back, the top negotiation mistakes they see, and much more!
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