[HSK 2] 电话怎么转 - How to Transfer a Phone Call

Huang Gang teaches Xiaopan the basic expressions for transferring phone calls and how to answer calls politely.

Download the app here:

• Chinese Short Dialogue | App Store
• Chinese Short Dialogue | Google Play

Available in 8 languages on the app:

Chinese Listening | 중국어 리스닝 | 中国語リスニング | Аудирование по китайскому языку | Nghe tiếng Trung | Mendengarkan bahasa Mandarin | Escucha en chino | การฟังภาษาจีน | Chinesisches Hören | Écoute du chinois | Ascolto cinese | Audição em chinês | चीनी सुनना | الاستماع إلى اللغة الصينية

《English Translation》

黄刚: Xiaopan, if the phone rings, you can answer it first. Don't be too nervous.
小潘: But I'm a little afraid of saying the wrong thing. I don't know what to say.
黄刚: That's okay. You can start by saying: "Hello, this is the Bureau of Culture and Tourism."
小潘: Then if the caller asks for someone, how should I respond?
黄刚: You can say: "May I ask who you're looking for? I'll transfer your call."
小潘: What if that colleague isn't here?
黄刚: You can say: "He isn't available right now. You can call back later, or I can take a message for you."
小潘: I understand now. When answering the phone, I should greet the caller first and then respond politely.