How You Say It Is Just As Important As What You Say

Most of the time you and your child get each other. But, when you don't get each other, there's a disconnect. Disconnects usually occur when your verbal and nonverbal behavior don't match up. When your child has an emotional fever, active listen. Verbal, use feeling words. Nonverbal, look at him, get down on his level, lean in, all nonverbal behaviors that tell him you are listening and that he is the most important thing to you in the world at that moment. When your child's verbal and nonverbal don't match up, observe and confess. "Son, you are telling me to go away, but you are crying. I'm confused. I just want to help." If he runs into your arms, you got your answer. If he yells, "I said go away," then leave, for the moment. Follow with, "when you want to talk about it, I want to listen." Both you and your child say things with your actions as well as with your words. How you say something is just as important as what you say.