How to Use Grumpy People to Find Your Uniqueness

You and I avoid grumpy people, if we can. However, when those grumps happen to be your prospects or clients, you better pay close attention. Why? Because they're they are key to finding out your uniqueness for your products and services. Uniqueness seems so hard to find, but grumpy people are everywhere. Here's how you harness the grumbles to your benefit.