How to engage the Human OS in cybersecurity with the Heart, Head, and Hands method

Do you know what happens when "the ask is too high and the trust is too low" in cybersecurity? Requests related to cybersecurity fall flat. 

If you’re frustrated that clients and colleagues don’t see the value of your work and don’t take your advice to heart, this episode offers the fix you need. 

Along with Advisory CISO and Cybersecurity Strategist J. Wolfgang Goerlich (“Wolf”), we delve into the critical roles of empathy and communication in addressing complex security challenges. 

Join us to see how the perspectives we gain through travel can broaden and add nuance to our understanding of global issues. 

Get hooked by Wolf’s powerful storytelling that makes cybersecurity relatable and engaging, while exploring the human OS and its limitations. 

Find out how empathy, better communication, and Wolf’s heart, head, and hands storytelling method helps demystify risks and potential solutions.

Uncover the value of creativity, interdisciplinary collaboration, and "wandering outside of the box" by looking at the surprising intersection of cybersecurity with art – and even sexuality. 

Find inspiration for your next actions in this eye-opening conversation that redefines cybersecurity and puts empathy and effective communication at the heart of the solutions to this industry's challenges.

Tune in to learn:

• How language and tone massively influence how effective what we say in IT security is (5:09)
• Why vulnerability is necessary for good communication, yet carries such a negative connotation in cybersecurity (10:01)
• Why empathy is only effective when it becomes a practice ( 14:41)
• What made Wolf pay so much attention to the importance of communication in cybersecurity (17:42)
• Why how we do things has a massive impact on the industry (27:01)
• Why there’s a place for art in cybersecurity (29:58)
• How cybersecurity apply to all areas of our lives, including sexuality (40:16)

Resources mentioned: 

• DefCamp
• Jeffrey Snover
• Why effective leaders must manage up, down, and sideways
• BSides 2022 - Wolfgang Goerlich - And the Clouds Break: Continuity in the 21st Century
• Tell a story with the project name – Design Monday
• Cognitive Dissonance
• Principles for Designing Security Capabilities
• Book: Effortless: Make It Easier to Do What Matters Most
• Noah Scalin
• Security Sexuality

Connect with Wolf:

• Website
• LinkedIn
• Mastodon
• Twitter

Let's connect!

• Website
• LinkedIn
• Twitter