How to create equal energy exchange in your business

What it looks like to have an equal energy exchange in your client relationships

When you have equal energy exchange relationships with your clients, things feel in balance. You feel good about your overall relationship, you don’t feel disrespected or taken advantage of, and you are enjoying coaching your clients.

Energy exchange is about investing the same amount of effort, time and activities into the relationship, as the other person does.

So, if the other person prefers to meet you for coffee twice a year, don’t bombard them with emails every two weeks asking how they’re doing. That would be strange and the relationship will most likely stop at that.

Similarly, if I’m attempting to build a friendship or a love relationship, it’d be funny if I don’t find the time to meet with this person to actually start building the relationship.

The same amount of activity doesn’t mean the same activities, because different people bring different things into the interaction.

Our expectations and motivation are influenced by our personal values, plus the intangible soft stuff, such as emotions, moods, warm attitude, and sense of humour, often outweigh the tangible things, such as money, sex, gifts, and services. We can’t love a person because they provide us with money or services, but we love a person for their personality traits.

Energy exchange is about maintaining the level of personal satisfaction for each participant in the relationship.

To do that, we need to understand our own motivation and the other person’s motivation and what each of us brings to the relationship. Again, we may be bringing different things that may not seem even, but if both people are satisfied, then all is good.

For example, I find the person’s company entertaining and lifting my mood, but the person’s motivation for the relationship is getting professional advice.

This relationship may not seem equal and even, but it actually is, if everyone gets what they want out of their interaction.