How to Automate Cybersecurity Operations Without Coding, Crying, or Calling IT at 2 A.M. | A Brand Story with Mike Wayne, Vice President, Global Sales at BlinkOps | A Black Hat USA 2025 Conference On Location Brand Story

Mike Wayne, responsible for global sales at BlinkOps, joins ITSPmagazine host Sean Martin to discuss how organizations can harness agentic AI to transform security operations—and much more.

The conversation begins with a clear reality: business processes are complex, and when security is added into the mix, orchestrating workflows efficiently becomes even more challenging. BlinkOps addresses this by providing a platform that not only automates security tasks but also extends across HR, finance, sales, and marketing. By enabling automation in areas like employee onboarding/offboarding or access management, the platform helps organizations improve efficiency, reduce risk, and free human talent for higher-value work.

Mike explains that while traditional SOAR tools require heavy scripting and ongoing maintenance, BlinkOps takes a different approach. Its security co-pilot allows users to describe automations in plain language, which are then generated—90% complete—by the system. Whether the user is a SOC analyst or an HR manager, the platform supports low-code and no-code capabilities, making automation accessible to “citizen developers” across the organization.

The concept of micro agents is central. Instead of relying on large, complex AI models that can hallucinate or act unpredictably, BlinkOps uses focused, purpose-built agents with smaller context windows. These agents handle specific tasks—such as enriching security alerts—within larger workflows, ensuring accuracy and control.

The benefits are tangible. One customer’s triage agent processed 400 alerts in just eight days without direct human intervention, while another saved $1.8 million in manual endpoint deployment costs over a single month. Outcomes like reduced mean time to respond (MTTR) and faster time to automation are key drivers for adoption, especially when facing zero-day vulnerabilities where speed is critical.

BlinkOps runs as SaaS, hybrid, or in secure environments like GovCloud, making it adaptable for organizations of all sizes and compliance requirements.

The takeaway is clear: AI-driven automation doesn’t just improve security operations—it creates new efficiencies across the enterprise. As Mike puts it, when a process can be automated, “just blink it.”

Learn more about BlinkOps: https://itspm.ag/blinkops-942780

Note: This story contains promotional content. Learn more.

Guest: Mike Wayne, Vice President, Global Sales at BlinkOps | On Linkedin: https://www.linkedin.com/in/mikejwayne/

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Keywords: sean martin, mike wayne, blink ops, ai automation, agentic ai, micro agents, security automation, soc automation, workflow automation, zero day response, alert triage, enrichment agent, low code automation, cyber security ai, enterprise automation, black hat usa, black hat 2025