How LovelySkin Handled a 300% Increase in Demand Amid COVID-19

LovelySkin founder, Dr. Joel Schlessinger, and purchasing manager, Chrissy Kersting, join this episode to take us on the company's journey with Oracle NetSuite. Schlessinger provides some background on LovelySkin (2:47), a premiere dermatologist-owned and operated ecommerce platform offering professional-grade skincare and haircare products. Kersting then dives into some of the unique challenges of LovelySkin's business model (7:07), including challenges running on disconnected systems (10:39) as well as managing inventory (15:06). Schlessinger explains why he started looking into an enterprise resource planning (ERP) solution to those challenges (24:35), why he chose Oracle NetSuite (33:53) and how that decision has impacted the company (40:52). Schlessinger reveals LovelySkin saw a 300% increase in demand amid COVID-19 (45:01), while Kersting admits the company could have never survived such growth running on systems like QuickBooks (48:40). Tune into the full episode now!

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LovelySkin
Website: https://www.lovelyskin.com/

Dr. Joel Schlessginer
LinkedIn: https://www.linkedin.com/in/joel-schlessinger-md-faad-faacs-75b8719/

Chrissy Kersting
LinkedIn: https://www.linkedin.com/in/chrissy-kersting-1108974a/

Oracle NetSuite
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LinkedIn: https://www.linkedin.com/company/netsuite/
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