Fixing Paperwork Risk to Boost Supply Chain Resilience

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What if the biggest threat to your supply chain isn’t a typhoon, strike, or cyberattack, but a mistyped HS code?

This week I’m joined by Yeelen Knegtering, Co-Founder and CEO of Klippa, a company tackling one of the most underestimated risks in global trade: the explosion of paperwork, compliance demands, and manual processes that quietly delay planes, stall ships, burn carbon, and drain margin. With regulations tightening and documentation growing faster than teams can manage, this matters more than ever for anyone trying to build a resilient, low-risk, low-carbon supply chain.

In this conversation, you’ll hear how tiny admin errors cascade into multi-million-euro failures, and why most organisations still don’t see the danger until it hits them. We break down why specialised AI (not generic LLMs) is starting to transform document-heavy workflows, cutting delays, cost, and emissions at the same time. You might be surprised to learn how many shipments are returned or destroyed simply because paperwork wasn’t processed in time - and how automating even part of that work unlocks resilience far beyond compliance.

We also dig into workforce impact, reskilling, and the uncomfortable truth: paperwork volumes are rising, not falling, and companies who ignore this layer of risk are already paying for it.

🎙️ Listen now to hear how Yeelen and Klippa are reshaping the future of supply chain resilience, sustainability, and operational truth.

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