Family's Year-Long Home Nightmare

0:00On April 4th, a family in Ravens Court Park has been living with a faulty gas cooker in other major home problems for nearly a year after moving into. Their flat last July through a mutual exchange. Kelly Butler, 38, her partner Ashley Dudman, 41, and their eight-year-old daughter dealt with a stove that was flagged effective. Right before they arrived, but they used it for weeks without knowing, noticing a strong gas mill they chalked up to being new to gas cooking. On top of that, leaks from upstairs, damaged doors and windows, damp, mold, poor ventilation, and even mice infestations piled up. With a contractor, report from earlier this year, outlining fixes that went unsigned by their housing provider, Notting Hill Genesis. The family has health struggles making it worse. Kelly battles asthma and is checking a lump near her old cancer site. Their daughter has breathing. And Ashley deals with square aderma, cutting his lung capacity to 50% plus hip arthritis,

1:00all aggravated by the conditions and turning, daily life into a grind. They chase repairs for eight months, file the non-buttsman complaint, and nothing budged until local reporters got involved this week, prompting, surveyors and contractors to show up and start work right away. Notting Hill Genesis apologized for the delays, admitted they should have responded faster, and now has a full repair plan underway, so the family can. Stay put during fixes, promising better service ahead to keep home safe and livable.