Everything Except the Main Thing: The Crisis of Cross-Training

In this CE-approved Articles On-The Go episode, Hank Balch explains that even though cross-training Sterile Processing staff enables departments to cope with short-term staffing shortages, it can also lead to leadership voids that threaten long-term excellence and sustainability: "Although the critical instrumentation needed for next-day cases may be getting done with these additional hands on deck, there are other real, important tasks that are not getting addressed…"

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