
Episode 32: How to Know You’re Winning with AI
About this episode
How do you know you’re truly winning with AI? In this episode, Lukas Egger and Charlene Li share how to build an AI‑fluent workforce, prioritize with the double‑S (size and speed to value), and balance customer impact, internal efficiency, and reinvention. Learn to triage pilots, collect minimally viable data for fast decisions, and set incentives that reward deployment speed over perfection. See how embedding AI in quarterly reviews, cross‑functional learning, and an 18‑month rolling plan create adaptability. With solid examples from the industry, this episode gives you the steps to turn ambition into action.
Guest:
Charlene Li
Keynote Speaker & Strategic Advisor
For the past three decades, Charlene has been helping people see the future and thrive through disruption. She has advised executives and boards to recognize the vital truth that companies can’t simply innovate in order to stay competitive. They must transform.
As a sought-after expert on disruptive transformation, leadership, customer experience, and the future of work, Charlene has worked with hundreds of organizations—ranging from Adobe to Southwest Airlines and 14 of the Dow Jones Industrial 30 companies—to provide her insights to support a winning strategy for disruptive growth and a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for.
Throughout her career, Charlene has been at the edge of disruption. She worked in newspapers in the early 1990s and helped them navigate the shift from print to online. As a Principal Analyst at Forrester Research, she covered interactive advertising, search marketing, and the rise of social media. In 2008, she founded Altimeter Group, a disruptive competitor that challenged analyst firm incumbents such as Gartner, Forrester, and IDC, which was acquired by Prophet. Charlene went on to serve as the Chief Research Officer at PA Consulting, where she led the company’s thought leadership program. She currently leads her own firm, Quantum Networks Group.
Host:
Lukas N. P. Egger
Head of the Innovation Office & Strategic Projects team at SAP Signavio
Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.
If you want to learn more about:
- Our guest: LinkedIn | Personal Website | Book | The Disruption of Mindset | Book | Winning with AI: The 90-Day Blueprint for Success | Instagram
- SAP Signavio: www.signavio.com
If you have questions or comments, email: [email protected]
Additional downloads:
Get every episode summarized
Each time Process Transformers publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Process Transformers

Episode 36: Team Topologies in the Age of AI: Rethinking Flow, Autonomy, and Age...
Process Transformers

Episode 35: Where the Money Meets the AI Model | Feat. Dr. Salman Azhar
Process Transformers

Episode 34: Narrative Intelligence: How Storytelling Shapes AI & Transformation
Process Transformers

Episode 33: Redesigning Work for the Age of AI
Process Transformers