Episode 26: Customer Service language, part 2! Como hablar con clientes en inglés estadounidense gentilmente
About this episode
¿Te interesa trabajar con clientes gringos? Have you thought of preparing for remote work on a "help desk" while living in your country? This episode teaches several expressions that are taught in corporate training to new help desk agents. This episode will help you to understand the service culture in the US.
Expressions used:
"I can look into that for you" en vez de "I will do that,"
"You'll want to..." en vez de "You have to..."
"I wouldn't be able to" en vez de "I can't"
and
"Go ahead and" para suavizar un mandato.
Tags:
Intermediate English
B1 English
B2 English
La cultura en Los Estados Unidos
La cultura en EEUU
La cultura en EUA
Inglés intermedio
Aprender inglés
Inglés para gente que habla español
Inglés para hispanohablantes
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