Episode 20: Micro-training your team - how to teach them about the deep and narrow team structure

Episode 20: Micro-training your team - how to teach them about the deep and narrow team structure

In this episode of The Wize Guys, Brenton Ward with Jamie Johns, and Ed Chan share the principles of a deep and narrow team structure for every accounting practice.

Find out how to lead your team in transitioning, implementing, and embracing a whole new concept and process. The Wize Mentors discuss the most common challenges that practice owners face when training their client managers and production team. Also, hear some ideas on how to overcome if you have a staff who pushes back on this objective.

Timestamps:

0:35 - The concept of deep and narrow teams
1:44 - Best ways to address and transition to a new structure
3:35 - How to manage traffic: communication and production areas
4:23 - That ‘football analogy’ of a team structure
5:29 - Most common challenges and pushbacks to face in transitioning
7:13 - Idea #1: Don't be discouraged.
7:42 - Idea #2: It takes time to change habits.
8:26 - The importance of having your team understand the objectives
9:29 - Idea #3: Encourage to lead.
10:56 - Idea #4: Manage resources properly.
11:55 - The analogy of a production triangle
14:05 - Different forms of pushback
15:03 - Idea #5: Choose the senior people.
15:55 - Idea #6: Conduct 1-on-1 discussion.
16:49 - Idea #7: Educate the team.
17:08 - Why complexity kills businesses
17:46 - Idea #8: Be persistent and consistent.
18:35 - Which is more effective: 1-on-1 discussion vs group meeting
20:33 - Idea #9: Do it efficiently, but manage effectively.
22:12 - Idea #10: Do it slowly.
25:10 - How to handle losing people along the process
26:04 - The importance of ‘No Bypass Policy’
27:12 - Idea #11: The body-system reporting.
28:07 - How structure is related to your internal processes
28:41 - Idea #12: Stop undermining and delegate.
30:14 - Idea #13: Follow the hierarchical system.
31:14 - Idea #14: Empower the team.

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Download the full transcript here.

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