
educationAug 12, 202212:28pending
Episode 180 - Thoughts On Customer Experience
About this episode
Why is an excellent customer experience so difficult to deliver? It isn't--if you know what to do. In this entertaining episode, Steve tells the story of a tiny hotel in Los Angeles that has cracked the code and delivers what is perhaps the best customer experience in the country. Have a listen--and take notes.
Get every episode summarized
Each time The Natural Curiosity Project publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from The Natural Curiosity Project

Episode 320-Food Names
The Natural Curiosity Project
Apr 14, 202616:43failed

Episode 319-Holly Hughes, Publisher and Much More
The Natural Curiosity Project
Apr 14, 202636:09failed
Episode 318-The Greatest Sentence Ever Written
The Natural Curiosity Project
Apr 14, 20269:38failed

Episode 317-Russ Willis-AI Ethicist
The Natural Curiosity Project
Apr 14, 202647:15failed