Episode 17: Evolving Technology and the Standard of Care

Dan talks to David Ericksen from the law firm Collins + Collins on the risks and the business challenges design firms face with evolving technology. This podcast reviews the risks associated evolving digital technology, new products and sustainability. There is no profession that has been impacted more than the design profession when it comes to technology and the incorporation of new technology into a consultant's services and the design process. How does this impact the design firm's standard of care – and what should the design professional consider when it comes to establishing and managing client expectations? Dave addresses all this and offers important advice on how firms can mitigate unreasonable performance based exposures associated with evolving technology, sustainability and even climate change - and the importance of securing informed consent from their clients.