Episode 10: The Evolving EHR – Matt Beer from Hello Health
Get every episode summarized
Each time Relentless Health Value publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
About this episode
00:00 Matt and his position at Hello Health. Has been with the company for 3 ½ years, started in the Physician Services Department, just recently took over partnerships and channel marketing.
1:00 Matt's early career that lead up to Hello Health. He is an engineer by trade, but was inspired by his father to enter into the world of healthcare.
3:00 Matt talks early EHR installation in a medical practice.
6:00 The Hello Health aspects that put it above other EHRs in Matt's eyes.
7:30 "Structured Data"
8:30 Preventive tools: searchable database and secure emails
9:00 Proactive or reactive? Mainly preventive tools are reactive.
11:00 Patient portal advantages.
11:50 "Information is Power"
12:20 Patient care via email: No matter what, patients will call in to the clinic with small questions, so having email as an option does not increase the chances of doctoring by email. Clinics now store credit card information as well, so if a patient really does not want to come in, they can still be charged for a virtual visit.
13:15 Charging for CPTs is not yet reimbursable through insurance, but doctors usually do not charge more than a copay to begin with.
14:15 Hello Health is one of the few EHRs that is free.
15:00 The Hello Health options that allow the company to stay in business (aka make money).
15:50 These options in more detail: The free option, the patient-funded option, and the full billing cycle option.
20:00 On the patient portal, patients can access their patient plan. What this entails.
21:45 Matt argues that all EHR systems are still in their infancy.
22:35 The information that EHRs are collecting, in relation to patient demographics.
23:50 The benefits of the EHR system though Clinical Decision support.
24:45 Required data for these systems include pharmacy notes from
25:30 Matt's advice for those thinking about leaving a large company for a small, start-up company.
29:00 Hello Health's growing partnerships and what Matt is up to himself.
Get every episode summarized
Each time Relentless Health Value publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Relentless Health Value
Private Equity in Primary Care: What the Data Actually Shows, With Yashaswini Si...
Relentless Health Value
Why Should a Plan Sponsor Care About the 340B Charity Program? With Shawn Gremmi...
Relentless Health Value
Mark Cuban and Cora Opsahl: The Truth About Pass-Through PBM Contracts and Gener...
Relentless Health Value
PMPM vs FFS—The Perverse Incentives Plan Sponsors Sometimes Miss, With Cristin D...
Relentless Health Value