Ep493: Delivering banking services everywhere, more efficiently with digital tools

Bhairav Trivedi, CEO, Crown Agents Bank

Crown Agents Bank was originally established by the British Crown and has been providing banking services from its London base since 1833. Mostly operating in developing markets including Africa, the Caribbean, Latin America and the Asia Pacific, the bank is now on a journey pursuing considerable digital transformation to streamline operations. CEO Bhairav Trivedi spoke to IBSi’s Reporter Gaia Lamperti about the expansion of its technology offering to deliver traditional banking services more efficiently and meet the needs of those who have struggled to access financial services.