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一雙學生送的鞋子，包覆著孩子對老師溫暖的回應；一通阿嬤氣急敗壞的指責電話，老師聽見了背後的愛與關心⋯⋯面對學生與家長情緒高漲的言語和行動，老師如何越過情緒高牆，用同理的語言和他們連結？這一集月梅老師將分享她與孩子和家長之間的感人故事。
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