EP 83: Creating a Lasting Connection with your Customer
About this episode
Lyndsay and Shannon are chatting about how to create a connection with your customers. They share how they create and foster connection on theirs farms. You will hear them share the best practices for your farm like:
- Be authentic - Customers expect you to connect with them in a intuitively human way.
- Always put yourself in their shoes. People don’t want to hear about you, they want to hear about themselves.
- Tell stories
- Go above and beyond
- Be generous
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Lyndsay @wildroot_flowerco
Shannon @bloomhillfarm
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