Ep 60. Be a Detective on Customer Complaints on Service or Employees!
About this episode
In this episode, Mike and Larry talk about some recent topics including what to do when a customer complains about service or about something an employee did.
Mike and Larry share some recent customer complaints about employees, that ended up not being true. Mike and Larry discuss being like a detective, to investigate before jumping to conclusions and accusing an employee of wrongdoing.
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