About this episode
Brittany and Calundra discuss their ideas of a quality experience as it relates to business on both ends: as consumers and as business owners. They discuss valuable traits in successful business owners that they favor, while also dissecting the not-so-favored traits they’ve observed by various entities in various industries. The ladies emphasize the importance of good customer service, the ability to civilly resolve conflict, and the financial management side of business operation.
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