Ep.286 Microsoft’s Second Act — From Know-It-All to Learn-It-All
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Microsoft’s Second Act — From Know-It-All to Learn-It-All
A decade ago, Microsoft had brilliant people and legendary products—but a culture stuck in silos, where meetings felt like competitions to prove who was smartest.
Then Satya Nadella stepped in. His radical shift? He centered empathy and growth mindset. “Prove yourself” gave way to “what can we learn?” Leaders started asking better questions. Teams collaborated. AI bets scaled. The energy flipped from defensiveness to discovery.
The money lesson? Replace ‘perform to impress’ with ‘experiment to learn.’
Try this: for one quarter, start every meeting with two things—one lesson from a customer, and one assumption you’re testing next. Engagement rises. Execution follows.
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