E323: Melissa Robinson-Winemiller - The power of Empathy

Learn more about Melissa at:

https://eqviaempathy.com/

https://www.instagram.com/empathyqueen.eq/

https://www.youtube.com/@TheEmpathicLeader

https://www.facebook.com/eqviaempathy/

https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer/

Listen to her podcast at: https://www.youtube.com/@TheEmpathicLeader

 

Show Notes

      02:04 Melissa’s first passion: A career as a professional French horn player.

💡 05:16 The birth of her mission: Making empathy actionable to prevent isolation.

🎯 08:24 What leaders get wrong: Empathy isn’t just feelings or a sign of weakness.

📊 14:32 The hard data: Ernst & Young study on empathy’s impact on profit & productivity.

🎤 16:05 Her TEDx Talk on the crucial (and often missed) skill of self-empathy.

🤔 18:51 The spectrum of human behavior & the need to practice.

🛠️ 25:47 The 4-step framework for developing self-empathy.

💸 28:01 The staggering cost: $1.2 trillion lost in 2023 due to bad communication.

📈 30:49 A real-world win: How 20 mins of daily connection transformed a department in 90 days.

🚀 35:32 Launching the Center for Empathy Innovation.

🐾 39:03 Physical activity & empathetic connection with animals.

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