About this episode
Ever get a one-star review on google? They can ruin your whole weekend. But before you fire off the response (or think about suing google!), take a step back and think about how you can use the opportunity to respond to the review to create positive momentum for your law firm.
Every review is an opportunity to continue the conversation and demonstrate to the prospective client that you are the kind of law firm that they want to do business with.
Stick around until the end for the bonus tip that allowed us to grow our google reviews from 100 to 250 in the span of a year!
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Brian Glass is a nationally recognized personal injury lawyer in Fairfax, Virginia. He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field. This podcast is his effort to share that passion with others.
Want to connect with Brian?
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