About this episode
This week we’re breaking down “Customer Loyalty”. Dwight goes out of his way to stop Darryl from leaving Dunder Mifflin, and Jim misses Cece’s recital which leads to a fight that causes Pam to turn to someone from the documentary crew! We hear audio clips from the director of this episode, Kelly Cantley, who talks about taking on such a big reveal. Angela also interviews her daughter, Isabel, who played a ladybug in this episode and Jenna shares a fan letter that pitches many incidents the documentary crew probably should’ve stepped in to help a Dunder Mifflin employee. So no need to “FIRE IN THE HOLE” to enjoy this big episode. It’s a good one!
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