
About this episode
In episode 36 of Nonprofit Mission: Impact, Carol, her guest, Anne Hilb discuss:
- How nonprofits can best handle conflict within the organization
- What steps can be taken to avoid conflict before it happens
- How to handle the hurt feelings that can linger in the wake of conflict
Guest bio:
Anne Hilb, MSOD is a community and culture architect, an expert at conflict resolution, and a champion of restorative and racial justice practices. As a community and culture architect, she partners with managers, executives, and front-line employees to repair conflict and restore trust so they can succeed and organizations can thrive. Her approach to this work is unique due to her blend of a decade of hands-on experience with more than a half-dozen degrees and certifications. Anne harnesses the power of circle and uses her deep listening skills to help build healthy workplaces. She develops deeply connected people and communities by leading with authenticity, transparency, curiosity, and care. Her work is centered around building confidence and accountability while mitigating blame, shame and guilt. When not repairing harm, working through conflict, and restoring trust, she can be found searching out the best taco, hosting circles, and spending time in nature.
Important Links and Resources:
Be in Touch:
✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting
💻 Give us feedback on the show
📚Find the books referred to on Nonprofit Mission: Impact
👥 Like what you heard? Please share the podcast with a colleague or friend
🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.
😀 Connect with Carol Hamilton ➡️ LinkedIn
Get every episode summarized
Each time Nonprofit Mission: Impact publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from Nonprofit Mission: Impact

Is nonprofit leadership burnout a given? Rethinking the sector's culture
Nonprofit Mission: Impact

Nonprofit Strategic Planning for Clarity, Alignment, and Focus in a Turbulent Wo...
Nonprofit Mission: Impact

Strategic podcasting for nonprofits with Andrea Klunder
Nonprofit Mission: Impact

Podcasthon 2026: Nonprofit Sector Under Pressure: Why It Matters More Than Ever
Nonprofit Mission: Impact
