Competition Versus Collaboration: Getting Ahead in SPD without Losing Sight of the Ultimate Goal

In this CE-approved Articles On-The Go episode, Hank Balch identifies how healthy competition and collaboration can work together to improve SPDs and the industry: "If you can't get the job yourself, make sure you challenge the other applicants to be even better than you. If you want that big award for your team, use every competitive encouragement you can muster to drive your technicians to reach higher, dream bigger, and fight…"

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