About this episode
AI adoption is soaring, but where are the financial returns? Surya Gummadi, President, Americas at Cognizant, argues that enterprises are consuming tokens without always choosing the right use cases. He joins Anirban Chowdhury to explain why companies remain trapped in pilot mode and what it takes to scale AI successfully. Gummadi discusses the coming transformation of coding, testing, talent models and IT contracts; Cognizant’s approach to acquisitions; the evolution of GCCs; and AI’s potential in healthcare. He also reveals how Cognizant used context agents to identify $200 million in new opportunities within three to four months.
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