
Citi's AI Avatar for Wealthy Clients: Citi Sky
About this episode
Citi introduces Citi Sky, an AI avatar for wealthy clients, leveraging Google DeepMind tech for live audio and video chats in English and Spanish. Targeting Citigold members with a minimum balance of $200,000, it aims to enhance client interactions, while Citi continues to hire more advisors. The banking industry is racing to adopt AI, with Morgan Stanley predicting a $3 trillion AI infrastructure market by 2028. Citi Sky is set to revolutionize wealth management by combining AI capabilities with personalized service.
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Durham News Today | 2 Min News | The Daily News Now! — Citi's AI Avatar for Wealthy Clients: Citi Sky. Machine-transcribed; use the interactive transcript above to jump the player to any line.
Cities rolling out city sky, a next-level AI avatar for their richest clients. It's powered by Google DeepMind tech on Gemini, handling live audio and video chats in English and Spanish to start. Aimed at city goal members with at least $200,000 average monthly balance, it launches this summer in the US. This didn't come from nowhere. Cities been teaming with Google Cloud for two years on digital upgrades, starting internal then hitting clients. They've already dropped tools like city scribe for auto meeting notes and portfolio intelligence for portfolio views with market insights. Folks in wealth management see it as a boost, not a job killer. City head Andy Sieg says it shifts from apps and calls to straight talk and results, while they hire more advisors. Experts agree AI frees humans for personal planning, though some flag risks like bad advice and regulator scrutiny. Meanwhile, the race is on across banks, Bank of America as Erica for everyday users, but city sky's avatar targets high end with secure data.
Morgan Stanley predicts $3 trillion in AI infrastructure by 2028, speeding up changes. Expect city sky to hit city gold screen soon, blending AI smarts with human touch. If it sticks, wealth advice might never look the same. That's the story for today, Durham News Today, driven by AI, I'm Corey with the story.
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