Balancing Stakeholder Needs in Healthcare (ft. Dr. Greg Rosencrance)

On this episode of DGTL Voices, Ed Marx welcomes Dr. Greg Rosencrance, President and CEO of WVU Medicine/Thomas Hospitals. They discuss their previous work together at the Cleveland Clinic, Greg's love for digital transformation and technology, and his passion for patient and clinician experience. Greg shares his favorite songs on his playlist, his life message inspired by Maya Angelou, and his journey in healthcare. They also talk about how WVU Medicine leverages technology to improve patient care and the challenges of balancing the needs of different stakeholders. Greg emphasizes the importance of being an eternal optimist and the joy of seeing the impact of his leadership on others.

 

Takeaways

• Digital transformation and embracing technology are essential for improving patient care and clinician experience.
• Being an eternal optimist and having empathy for others are key characteristics of a leader.
• The patient's best interest should always be the guiding principle in decision-making.
• Balancing the needs of different stakeholders, including patients, providers, and internal stakeholders, requires careful consideration and prioritization.
• Leadership is about creating a vision, solving problems, and mentoring others.
• The joy of leadership comes from seeing the impact of your work on others and leaving a positive legacy.