Backstage’s journey from spreadsheets to global IDP standard | Spotify’s Tyson Singer

Before Backstage became the industry standard for developer portals, Spotify’s engineers relied on spreadsheets to navigate their massive microservices ecosystem.

Tyson Singer, Spotify’s Head of Technology and Platforms, joins us to trace the evolution of their internal developer experience from a necessity for order into the open-source giant Backstage and its new SaaS evolution, Portal. We dig into how they use golden paths to align autonomous squads and how their new AI Knowledge Assistant (AiKA) reduced internal support tickets by nearly 50% while protecting developer flow. Finally, Tyson shares his philosophy on sustainable innovation, explaining how to train an engineering organization to run a marathon at a sprinter's pace.

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