AI In the workplace: Transforming businesses

Digital Future Summit Series Episode 8: AI in the Workplace

Presenters:

• Sarah Clarke, KWM
• Bran Black, Business Council of Australia
• Barbara Hyman, Sapia.ai
• Edward Santow, Human Technology Institute
• Lee Hicken, National AI Centre

In the final episode of KWM’s Digital Future Summit Series, legal, business and technology leaders consider the transformative impact of AI in the workplace. They discuss the tension between productivity gains and job security, acknowledging the need for transparency and engagement for successful AI adoption. The conversation also explores workforce transformation, skills demand, and the future of AI governance.

Key Points:

1. Workers want to be upskilled and involved in how AI is introduced in their workplaces.
2. AI can elevate human potential by automating repetitive tasks and enhancing decision-making.
3. Australia faces a productivity challenge that AI can help address, but it requires a supportive regulatory environment.
4. Businesses must foster a culture of AI literacy to build confidence and encourage innovation among employees.
5. Regulation should focus on existing frameworks while addressing gaps to promote safe and effective AI adoption.

Additional Resources here:

https://pages.kwm.com/directions-report

https://www.pc.gov.au/inquiries/current/data-digital#interim

https://aiagenda.bca.com.au/

https://www.kwm.com/au/en/insights/latest-thinking/ai-in-the-australian-finance-industry-opportunities-risks-and-benefits.html

https://www.industry.gov.au/publications/australias-artificial-intelligence-ecosystem-growth-and-opportunities

https://www.bca.com.au/unlocking_australia_s_r_d_potential

https://kpmg.com/au/en/insights/artificial-intelligence-ai/trust-in-ai-global-insights-2025.html

https://ministers.treasury.gov.au/ministers/jim-chalmers-2022/articles/opinion-piece-australia-shouldnt-fear-ai-revolution-we-can