About this episode
EI or EQ … it really doesn’t matter which term you use. The important thing is that you’re aware that having a high level of emotional intelligence is key to leading your dream team, dealing with difficult clients and changing your victim mindset to a victorious one.
The most powerful introduction to the ‘above the line’ concept is the OARBED model, and in this episode we share real life examples of how falling below the line can lose you clients and break your business.
In this episode you’ll learn:
- The key EI concept every VA must use.
- How to deal with unhappy clients.
- Why being a slave to your business is a choice you’ve made.
Sam + Jo xoxo
Get every episode summarized
Each time The Sam + Jo VA Show publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from The Sam + Jo VA Show
Ep234 The End Of An Era
The Sam + Jo VA Show
Ep233 Perimenopause: It's Not Just Mid-Life Hot Flushes (Part 2)
The Sam + Jo VA Show
Ep232 An Interview with Marianne - 2025 NZ VA Of The Year
The Sam + Jo VA Show
Ep231 When Your VA Team Falls Apart - And How To Handle It Like A Pro
The Sam + Jo VA Show