5 Star Conversation with Michael Johnson - "Any day above ground is a good day"

In this interview with Michael Johnson, CEO of Accommodation Australia, we take a personal and in-depth look at his remarkable journey in the hotel industry, which spans over four decades in Australia and New Zealand. We talk about his varied experiences, managing a diverse range of hotels, resorts, and tourist attractions. As well as Michael's significant involvement in every aspect of tourism accommodation, from his hands-on leadership in projects like the Park Royal Parramatta's redevelopment and relaunch to his crucial role during the challenging times of the COVID-19 pandemic.

Michael's story begins with a serendipitous entry into the hospitality industry at 19 while on holiday in New Zealand. This unexpected start led him down a path filled with diverse experiences and roles – from a kitchen hand to a concierge, eventually climbing up to senior management positions. He highlights the importance of being flexible and eager to learn in the hospitality sector. Through his anecdotes, Michael gives us a glimpse into the early stages of his career and the mentors who played a pivotal role in shaping his professional life.

When discussing the future of the hotel industry, Michael's enthusiasm is evident, especially about the emergence of boutique and lifestyle hotels. However, he doesn't shy away from addressing the pressing concerns like industrial relations reforms and the crucial role of migration in the industry's staffing. Drawing from his wealth of experience, especially during times of crisis like COVID-19, Michael underlines the need for the industry to be ever-prepared for unforeseen challenges. His insights paint a comprehensive picture of the hospitality industry, showcasing a blend of adaptability, forward-thinking, and a genuine commitment to nurturing the next generation of talent in the field.

Michael Johnson (Bio)

Chief Executive Officer

The inaugural CEO of Accommodation Australia - National, Michael has more than thirty years of experience at the highest levels of the tourism accommodation sector across Australia and New Zealand.  As head of Tourism Accommodation Australia (TAA National and NSW) since May 2019, Michael spearheaded the sector’s response to COVID, steering it through its darkest days in more than 100 years and representing the accommodation sector in the halls of power in Canberra and Sydney and in the media. A former long-time general manager of four- and five-star hotels, Michael lives and breathes the industry and is committed to providing all members with the highest levels of service and representation.  As CEO of TAA – and interim CEO of the Accommodation Association of Australia since October 2022 (the first person to hold both roles) – Michael has been pivotal in the amalgamation of Australia’s two peak accommodation bodies – a merger he has described as a long-held “dream come true.”  Michael epitomises the resilience of the accommodation sector and whether it’s encouraging the next generation of young hotel workers to build a successful career in hospitality or drawing attention to the needs of the industry at the highest levels, he is an enthusiastic and effective ambassador for the accommodation sector.