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▼番組への質問はこちら
https://ck-production.com/podcast-contact/?post=pc_akiyama▼今回の概要
クレームへの反応は個性が出る／「自分の何が悪かったのか」を自分に問う／受け入れずに反発する姿勢／相手からの「何かしらのメッセージ」／お客様が「困っている」という前提に立つ／クレームを言ってもらえることへの感謝
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