
businessJan 21, 201936:38pending
391: Getting Better at Empathy, with Daniel Goleman
About this episode
Daniel Goleman: Emotional Intelligence
In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s the founder of the Emotional Intelligence Coaching Certification.
Key Points
The three types of empathy:
Cognitive empathy - you can sense what people are thinking
Emotional empathy - you can pick up on other people’s emotions
Empathic concern - people can tell you care about them
Resources Mentioned
Emotional Intelligence* by Daniel Goleman
Building Blocks of Emotional Intelligence* by Daniel Goleman et al.
A Force for Good* by Daniel Goleman and the Dalai Lama
Emotional and Social Competence Inventory
Emotional Intelligence Coaching Certification
Book Notes
Download my highlights from the Empathy primer in PDF format (free membership required).
Related Episodes
How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
Have Conversations That Matter, with Celeste Headlee (episode 344)
Enhance Your Self-Awareness, with Daniel Goleman (episode 353)
The Power of Vulnerability in Leadership, with Jason Brooks (episode 385)
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