312: Maximising AI Productivity with Rebecca Hinds

Are you making the most out of AI at work, or is it leaving you overwhelmed?

In this thought-provoking episode of the Happier at Work podcast, Aoife O'Brien sits down with Rebecca Hinds, leader of the Work AI Institute at Glean, to explore the cutting edge of artificial intelligence in the workplace. Drawing from the latest findings in Glean’s AI Work Index Report, Rebecca unpacks the paradox between the promise of AI-driven productivity and the reality of ‘bot sitting’ and ‘bot shitting’, the new workplace phenomena everyone is talking about.

Together, they delve into what organisations and individuals are doing right and wrong with AI, and share practical strategies for harnessing its true potential without succumbing to overwhelm.

In This Episode, You’ll Discover:

• The paradox of AI at work: why 75% of digital workers report productivity gains, but only 13% of organisations see significant benefits.
• The cognitive fatigue and overwhelm that can result from over-reliance on AI, and practical ways to combat it.
• Why context and human judgment are vital, especially when using AI to support domain expertise rather than replace it.

Related Topics Covered:

Human Impact, Overwhelm at Work, Personal Development

Connect with Aoife O’Brien | Host of Happier at Work®:

• Website
• LinkedIn
• YouTube

Connect with Rebecca Hinds | Author & Head of the Work AI Institute at Glean:

• LinkedIn
• Website

Resources & Episodes You’ll Love:

Episode 192: The Power of AI in Behind the Scenes Workflows with Aoife O’Brien

Episode 251: How I Use AI in my Business and Personal life with Aoife O’Brien

Episode 296: Learning in the Age of AI with Damon Lembi

About Happier at Work®

Happier at Work® is the podcast for business leaders who want to create meaningful, human-centric workplaces. Hosted by Aoife O’Brien, the show explores leadership, career clarity, imposter syndrome, workplace culture, and employee engagement — helping you and your team thrive.

If you enjoy podcasts like WorkLife with Adam Grant, The Happiness Lab, or Squiggly Careers, you’ll love Happier at Work®.

Join Aoife O’Brien for weekly insights on leadership, workplace culture, career clarity, imposter syndrome, and creating work that works for you.

Editing by Amanda Fitzgerald.

Website: https://happieratwork.ie LinkedIn: https://www.linkedin.com/in/aoifemobrien/ YouTube: https://www.youtube.com/@HappierAtWorkHQ